Start
Crank or start behavior
Explain whether it cranks, clicks, stays silent, or shows partial life.
Booking / Non-runner
Non Runner Vehicle Diagnostic
Use this route when the vehicle will not crank, will not start, or cannot be driven normally.
- No-startand no-crank faults
- Powerand wake checks
- Triagebefore parts
When to choose this route
Choose this route when the car is effectively offline. The fault may sit in the power distribution, starter path, immobilizer logic, module communication, or in a system that is preventing the vehicle from waking normally.
This page should signal that the workshop is ready for serious triage instead of vague "it does nothing" messages.
What to include
Dash
Dashboard behavior
Mention whether the cluster is dead, partly active, or showing warnings.
Battery
Battery condition
Say whether the battery is known good, recently replaced, or suspect.
History
Recent intervention
Any jump starts, charging attempts, or previous fault work are useful context.
How to prepare
- 01
Do not over-explain
Short, direct notes are more useful than guesses about the cause.
- 02
State the current state
Tell us whether the vehicle is completely dead, half awake, or occasionally starting.
- 03
Book the route
Once that is clear, the booking tools can do the rest.
Booking support
Book the non-runner diagnostic
Booking support
Book the non-runner diagnostic
If the car has been jump-started or recovered recently, include that information so the first diagnostic step is not wasted.