EV / hybrid
EV & Hybrid Diagnostic
Choose this when the vehicle is electrified, not charging, or displaying high-voltage warnings.
Booking
Choose the diagnostic route before you start the form.
The booking flow should be simple: pick the closest category, add the vehicle details, and tell us what the car is doing right now.
- 4booking routes
- Quickservice selection
- Cleardiagnostic intent
Booking categories
General
Vehicle Diagnostic
Use this for non-specific electrical, network, or warning-light issues where the fault path is not yet known.
Non-runner
Non Runner Vehicle Diagnostic
Use this when the vehicle will not start, will not crank, or is otherwise not entering normal operation.
Audio retrofit
Head Unit Fitting
Use this for retrofits, replacements, or integration work involving the head unit and related audio hardware.
What to send with the booking
The most useful booking messages include the registration, model, year, engine or powertrain type, the symptom, and any warning lights or fault codes.
If the vehicle has already had parts changed, say so. That keeps the first diagnosis focused on what still needs to be checked rather than repeating work that has already been done.
If you are unsure
Choose the closest route and explain the symptom in the message field.
If you are unsure
Choose the closest route and explain the symptom in the message field.
If you still are not sure which service fits, just describe what the vehicle is doing and we will point you in the right direction.